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Privacy Policy

Home Privacy Policy

Company: Emcenton Technology Limited
Address: 13th Floor, One Padmore Place, George Padmore Road, P.O. Box 856-00606, Nairobi, Kenya


1. Introduction

Emcenton Technology Limited (“Company,” “we,” “our,” or “us”) is committed to protecting your privacy and ensuring transparency in how we handle information. By accessing our website, services, or products, you agree to this Privacy Policy in full. If you do not agree, you should not use our services.


2. Information We Collect

  • Personal information you voluntarily provide (e.g., name, email, billing details).
  • Transaction information when purchasing products or services.
  • Technical data such as IP address, browser type, device details, and cookies.
  • Any communication you send us, including support queries and feedback.

We do not knowingly collect personal information from anyone under 18 years of age.


3. How We Use Information

We may use the information we collect for:

  • Providing and delivering our products and services.
  • Processing transactions and sending confirmations.
  • Improving, securing, and customizing user experience.
  • Sending administrative notices, updates, or marketing communications (if you consent).
  • Complying with legal obligations.

We do not guarantee that services will always be uninterrupted, error-free, or secure.


4. Data Sharing and Disclosure

We do not sell personal data. However, we may share information in these cases:

  • With trusted third-party service providers (e.g., payment processors, hosting providers).
  • When required by law, regulation, or court order.
  • To protect our legal rights, prevent fraud, or enforce agreements.
  • During company mergers, acquisitions, or asset transfers.

We are not responsible for how third parties handle your data.


5. Security of Information

We use reasonable administrative, technical, and physical safeguards to protect information. However, no system is 100% secure. By using our services, you acknowledge that we cannot guarantee absolute protection of your data.


6. Cookies and Tracking

Our website may use cookies and similar technologies to improve functionality and analyze usage. You can disable cookies in your browser, but this may affect service availability.


7. International Use

Our services may be accessed worldwide. If you use our services outside Kenya, you consent to the transfer and processing of your data according to this Privacy Policy.


8. Limitation of Liability

To the fullest extent permitted by law, Emcenton Technology Limited shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our services, products, or website—even if we were advised of the possibility of such damages.


9. User Responsibilities

  • You are responsible for maintaining the accuracy of the information you provide.
  • You must keep login credentials confidential and secure.
  • You use our services at your own risk.

10. Changes to This Policy

We may update this Privacy Policy at any time without prior notice. The revised version will be posted on our website with the “Effective Date.” Continued use of our services constitutes acceptance of the updated policy.


11. Contact Information

If you have questions about this Privacy Policy, please contact us at:

Emcenton Technology Limited
13th Floor, One Padmore Place,
George Padmore Road,
P.O. Box 856-00606,
Nairobi, Kenya

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